eCommerce Marketing Specialist

To assist with preparation of meeting agendas and supporting documentation and type, format, and proofread correspondence, an organisation in Centurion, Gauteng is seeking an eCommerce Marketing Specialist.

The workplace is professional, friendly, and geared towards high performance. The company supports further study and professional development where relevant. People here are straightforward, supportive, and proud of what they do. If you are the right person for this role, apply without hesitation.

Reception & Client Liaison

• Receive, sort, and distribute incoming mail, courier parcels, and fax communications daily, and prepare outgoing correspondence including registered post items and courier consignments for dispatch while maintaining an accurate mail register.
• Serve as the first point of contact for all visitors and callers by greeting them warmly and professionally, determining their needs efficiently, notifying the relevant staff member promptly, and maintaining a presentable and welcoming reception area at all times.
• Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently.

Office & Administrative Support

• Coordinate travel arrangements for staff including booking domestic and international flights, accommodation, and car hire, and preparing detailed itineraries with all relevant contact information, meeting schedules, and venue directions.
• Type, format, proofread, and distribute correspondence including letters, memos, reports, and presentations using Microsoft Office, ensuring professional presentation, correct formatting, and grammatical accuracy in all outgoing documentation and communications.

Records Management & Systems

• Ensure compliance with the Protection of Personal Information Act when handling confidential client and employee records, limiting access to authorised personnel only and securely disposing of documents that have reached their retention expiry date.
• Process and track incoming and outgoing documentation such as job applications, invoices, purchase orders, and contracts through the appropriate approval workflows, maintaining an accurate document register at every stage of processing.

• Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure.
• A Grade 12 certificate is essential; a post-matric qualification in office administration or a related field is advantageous.
• Strong verbal and written communication skills in English, with ability to interact professionally with clients and colleagues.
• A well-presented and professional appearance at all times, as the role involves being the face of the organisation to visitors.
• Proficiency in the Microsoft Office suite including Word, Excel, Outlook, and PowerPoint with ability to produce well-formatted documents.
• The ability to handle confidential information with discretion and maintain the highest standards of integrity and trustworthiness.