Senior Sales Manager

The Senior Sales Manager will greet all visitors to the office in a friendly and professional manner, type, format, and proofread correspondence and manage the office diary and schedule appointments.

This position is based in eMalahleni, Mpumalanga. The team looks after its own and expects the same in return. You will gain exposure to a broad range of tasks that build valuable experience. Suitably qualified candidates are invited to submit their applications.

Office & Administrative Support

• Manage the procurement of office supplies, stationery, and consumables by monitoring stock levels, obtaining competitive quotations from approved suppliers, placing purchase orders, and reconciling supplier invoices against delivery notes before payment.
• Coordinate travel arrangements for staff including booking domestic and international flights, accommodation, and car hire, and preparing detailed itineraries with all relevant contact information, meeting schedules, and venue directions.

Reception & Client Liaison

• Manage a multi-line switchboard by answering incoming calls within three rings, screening and directing calls to appropriate departments, and taking detailed messages when colleagues are unavailable including caller name, company, contact number, and nature of enquiry.
• Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently.

Records Management & Systems

• Process and track incoming and outgoing documentation such as job applications, invoices, purchase orders, and contracts through the appropriate approval workflows, maintaining an accurate document register at every stage of processing.
• Capture, update, and verify client and employee data on the company's database or CRM system with high accuracy, conducting periodic data quality audits to identify and correct duplicate records, incomplete fields, or outdated contact information.
• Maintain both physical and electronic filing systems according to the organisation's file plan and records management policy, ensuring all documents are correctly classified, indexed, and stored for rapid retrieval when requested by management or auditors.

• Proficiency in the Microsoft Office suite including Word, Excel, Outlook, and PowerPoint with ability to produce well-formatted documents.
• Excellent typing speed and accuracy with the ability to transcribe dictation and produce error-free documents under time pressure.
• A well-presented and professional appearance at all times, as the role involves being the face of the organisation to visitors.
• A positive and helpful attitude with a genuine desire to provide excellent service to both internal and external stakeholders.
• Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure.