Sales Administrator

In this Sales Administrator role, you will become part of a respected public-sector entity in Pietermaritzburg, KwaZulu-Natal. It is well suited to someone who enjoys variety and keeping busy.

Leadership is visible and approachable, and good ideas are always welcome. Good work does not go unnoticed, and progression follows performance. If you meet the requirements below, we encourage you to apply today.

Records Management & Systems

• Process and track incoming and outgoing documentation such as job applications, invoices, purchase orders, and contracts through the appropriate approval workflows, maintaining an accurate document register at every stage of processing.
• Ensure compliance with the Protection of Personal Information Act when handling confidential client and employee records, limiting access to authorised personnel only and securely disposing of documents that have reached their retention expiry date.

Reception & Client Liaison

• Receive, sort, and distribute incoming mail, courier parcels, and fax communications daily, and prepare outgoing correspondence including registered post items and courier consignments for dispatch while maintaining an accurate mail register.
• Serve as the first point of contact for all visitors and callers by greeting them warmly and professionally, determining their needs efficiently, notifying the relevant staff member promptly, and maintaining a presentable and welcoming reception area at all times.
• Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently.

• A well-presented and professional appearance at all times, as the role involves being the face of the organisation to visitors.
• A positive and helpful attitude with a genuine desire to provide excellent service to both internal and external stakeholders.
• Strong verbal and written communication skills in English, with ability to interact professionally with clients and colleagues.
• Excellent typing speed and accuracy with the ability to transcribe dictation and produce error-free documents under time pressure.
• A Grade 12 certificate is essential; a post-matric qualification in office administration or a related field is advantageous.
• Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure.