Community Liaison Officer

A new vacancy has arisen for a Community Liaison Officer at a well-run organisation in Gqeberha, Eastern Cape. You should be comfortable balancing competing priorities without losing attention to detail.

Leadership is visible and approachable, and good ideas are always welcome. The company supports further study and professional development where relevant. We would love to see your CV if this role speaks to you.

• Develop and implement individualised intervention and care plans in collaboration with clients, families, and other professionals.
• Liaise with schools, healthcare facilities, law enforcement, and other agencies to coordinate holistic client support.
• Supervise social auxiliary workers, volunteers, and community caregivers, providing guidance and support.
• Maintain accurate and confidential case files and records in accordance with professional standards and data protection legislation.
• Provide therapeutic counselling and emotional support to individuals, families, and groups facing life challenges.

• Thorough knowledge of relevant legislation including the Children's Act, Older Persons Act, and Domestic Violence Act.
• Emotional resilience and the ability to manage the stress associated with working with traumatised and vulnerable individuals.
• A minimum of two to three years of experience in social work practice in the relevant field of service.
• A valid driver's licence is often required for home visits and community outreach work.
• Strong interpersonal and counselling skills with the ability to build trusting relationships with clients from diverse backgrounds.
• A bachelor's degree in social work and registration with the South African Council for Social Service Professions for social worker positions.
• For social auxiliary worker roles, a certificate in social auxiliary work and registration with the SACSSP at the appropriate level.