Tourism Officer

As a Tourism Officer, you will join an established hospitality establishment in Cape Town, Western Cape and take ownership from day one. The position rewards consistency, attention to detail, and a willingness to learn.

The setting is busy but well-organised, with a focus on getting the job done properly. The team prides itself on professionalism and consistently meeting commitments. Do not wait — submit your details and take the next step.

• Promote and sell additional services and products to enhance the guest experience and increase revenue.
• Monitor and maintain equipment and vehicles used for tours and activities, ensuring they are clean, serviced, and roadworthy.
• Manage reservations for accommodation, tours, and activities, optimising occupancy and revenue through yield management.
• Lead guided tours and activities, providing engaging and informative commentary about local history, culture, and natural attractions.
• Conduct game drives and nature walks, interpreting wildlife behaviour, ecology, and conservation issues for guests.

• Flexibility to work irregular hours including weekends, public holidays, and evenings as tourism is a 24/7 industry.
• A diploma or degree in tourism management, hospitality, or a related field from a recognised institution.
• For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification.
• Excellent communication and presentation skills in English; proficiency in additional languages is highly advantageous.
• A valid driver's licence with a professional driving permit is required for most tour guiding positions.
• A minimum of one to three years of experience in the tourism, hospitality, or travel industry.
• Outstanding customer service orientation with the ability to create memorable experiences for diverse international guests.