Events Coordinator

A busy guest-focused business in Phalaborwa, Limpopo urgently requires an Events Coordinator to start as soon as possible.

Everyone is expected to pull their weight, and everyone is valued for it. Expect a structured environment with clear processes and strong leadership. Think you are a good fit? Send your CV through and introduce yourself.

• Advise clients on travel options including destinations, accommodation, transport, and activities based on their preferences and budget.
• Process travel bookings including flights, hotels, car hire, and tours using booking systems and supplier websites.
• Handle guest complaints and service recovery professionally, resolving issues promptly to maintain guest satisfaction.
• Prepare detailed travel itineraries, invoices, travel vouchers, and pre-departure information packs for clients.
• Monitor and maintain equipment and vehicles used for tours and activities, ensuring they are clean, serviced, and roadworthy.

• For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification.
• Flexibility to work irregular hours including weekends, public holidays, and evenings as tourism is a 24/7 industry.
• A valid driver's licence with a professional driving permit is required for most tour guiding positions.
• A minimum of one to three years of experience in the tourism, hospitality, or travel industry.
• Excellent communication and presentation skills in English; proficiency in additional languages is highly advantageous.
• Strong knowledge of South African geography, tourist attractions, and the local tourism product.
• Outstanding customer service orientation with the ability to create memorable experiences for diverse international guests.