Waitress

Are you an experienced Waitress ready for a fresh challenge in Phalaborwa, Limpopo? You will bring structure, accuracy, and a willingness to roll up your sleeves.

The business promotes from within wherever possible, opening doors over time. Leadership is visible and approachable, and good ideas are always welcome. If you tick the boxes below, we want to hear from you.

• Prepare budgets, monitor revenue and costs, and implement measures to maximise profitability while maintaining quality.
• Manage, train, and motivate front-of-house and kitchen staff to deliver consistently excellent service exceeding guest expectations.
• Handle guest complaints and feedback professionally, taking immediate corrective action and following up for satisfaction.
• Manage inventory and stock control for food, beverages, and consumables, conducting regular stock takes and placing orders.
• Ensure full compliance with health and safety regulations, food safety standards, fire safety, and liquor licensing.
• Prepare and cook food to the highest standards of taste, presentation, and safety, ensuring all dishes meet quality benchmarks.

• A well-groomed and professional appearance reflecting the high standards expected in a premium hospitality environment.
• A minimum of two to three years of experience in a similar role within a restaurant, hotel, lodge, or events venue.
• Excellent customer service orientation with ability to handle difficult situations and complaints with diplomacy and professionalism.
• For chef positions, formal culinary training and experience in a professional kitchen preparing food for high-volume service.
• A diploma or degree in hospitality management, culinary arts, or equivalent practical experience in the hospitality industry.