Sales Consultant

If you are a Sales Consultant looking to grow your career, a leading retail business in Queenstown, Eastern Cape has a role for you. This is a hands-on position suited to a professional who thrives in a fast-paced environment.

A safety-first, quality-driven approach underpins everything the team does. Strong performers can expect clear paths to greater responsibility. Leadership is visible and approachable, and good ideas are always welcome. Ready for your next opportunity? Submit your application today.

Business Development & Lead Generation

• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.
• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.
• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.

Client Relationship Management

• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.
• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.

Sales Administration & Reporting

• Prepare and submit accurate sales quotations, proposals, and tender response documents within client deadlines, ensuring pricing is approved according to the organisation's delegation of authority and that all submissions meet margin guidelines.
• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.
• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.

• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.