Armed Response Officer

Reporting to the relevant manager, the Armed Response Officer will provide excellent customer service and conduct regular patrols of the assigned premises on foot or at an organisation in Queenstown, Eastern Cape.

Ongoing training and mentorship are provided to help you reach your potential. You will be given real responsibility and the trust to run with it. The team prides itself on professionalism and consistently meeting commitments. Do not miss this chance — send through your application without delay.

Normal working hours apply, with occasional flexibility required during busy periods.

• Monitor CCTV camera feeds in real time from a control room, identifying and responding to any unusual or suspicious activity.
• Control access to buildings and sites by verifying identification, issuing visitor passes, and maintaining an accurate access register.
• Perform regular checks of security equipment including alarms, cameras, radios, and access control systems to ensure functionality.
• Provide excellent customer service to clients, tenants, and visitors while maintaining a firm and professional security presence.
• Conduct regular patrols of the assigned premises on foot or by vehicle, checking for security breaches, hazards, and suspicious activity.
• Assist with emergency procedures including fire evacuations, medical emergencies, and crisis situations according to established protocols.
• Write detailed and accurate incident reports describing security events, observations, and actions taken for management review.

• A valid driver's licence is required for armed response and patrol positions.
• A valid PSIRA registration at the appropriate grade level for the position being applied for.
• The ability to remain calm and make sound decisions under pressure in emergency or high-stress situations.
• Physical fitness and the ability to stand for extended periods, conduct foot patrols, and respond quickly to incidents.
• For armed response roles, a valid firearm competency certificate and experience in handling firearms safely.