Office Coordinator

Hands-on from day one, the Office Coordinator will greet all visitors to the office in a friendly and professional manner, manage the office diary and schedule appointments and answer and direct incoming telephone calls to appropriate departments for an established institution in Musina, Limpopo.

This is a stable position with long-term prospects for committed candidates. You will find a workplace that respects your time and your contribution. Ready for your next opportunity? Submit your application today.

Accuracy and adherence to governance processes are central to the position.

Records Management & Systems

• Maintain both physical and electronic filing systems according to the organisation's file plan and records management policy, ensuring all documents are correctly classified, indexed, and stored for rapid retrieval when requested by management or auditors.
• Ensure compliance with the Protection of Personal Information Act when handling confidential client and employee records, limiting access to authorised personnel only and securely disposing of documents that have reached their retention expiry date.

Reception & Client Liaison

• Manage a multi-line switchboard by answering incoming calls within three rings, screening and directing calls to appropriate departments, and taking detailed messages when colleagues are unavailable including caller name, company, contact number, and nature of enquiry.
• Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently.
• Serve as the first point of contact for all visitors and callers by greeting them warmly and professionally, determining their needs efficiently, notifying the relevant staff member promptly, and maintaining a presentable and welcoming reception area at all times.

• Strong verbal and written communication skills in English, with ability to interact professionally with clients and colleagues.
• The ability to handle confidential information with discretion and maintain the highest standards of integrity and trustworthiness.
• A positive and helpful attitude with a genuine desire to provide excellent service to both internal and external stakeholders.
• A minimum of one to two years of experience in an administrative or reception role within a professional office environment.
• Proficiency in the Microsoft Office suite including Word, Excel, Outlook, and PowerPoint with ability to produce well-formatted documents.
• Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure.