Executive PA

We are looking for a reliable, detail-oriented Executive PA to join our operations team in Pietermaritzburg.

A safety-first, quality-driven approach underpins everything the team does. The company fosters a positive culture where effort and initiative are recognised. Longer term, there is a clear path for those who show commitment. Ready to apply? Send through your CV and a short introduction.

Reception & Client Liaison

• Serve as the first point of contact for all visitors and callers by greeting them warmly and professionally, determining their needs efficiently, notifying the relevant staff member promptly, and maintaining a presentable and welcoming reception area at all times.
• Manage a multi-line switchboard by answering incoming calls within three rings, screening and directing calls to appropriate departments, and taking detailed messages when colleagues are unavailable including caller name, company, contact number, and nature of enquiry.
• Receive, sort, and distribute incoming mail, courier parcels, and fax communications daily, and prepare outgoing correspondence including registered post items and courier consignments for dispatch while maintaining an accurate mail register.
• Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently.

Records Management & Systems

• Capture, update, and verify client and employee data on the company's database or CRM system with high accuracy, conducting periodic data quality audits to identify and correct duplicate records, incomplete fields, or outdated contact information.
• Ensure compliance with the Protection of Personal Information Act when handling confidential client and employee records, limiting access to authorised personnel only and securely disposing of documents that have reached their retention expiry date.

• Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure.
• A well-presented and professional appearance at all times, as the role involves being the face of the organisation to visitors.
• Strong verbal and written communication skills in English, with ability to interact professionally with clients and colleagues.
• A Grade 12 certificate is essential; a post-matric qualification in office administration or a related field is advantageous.
• Excellent typing speed and accuracy with the ability to transcribe dictation and produce error-free documents under time pressure.