Sales Assistant

The purpose of this Sales Assistant role is to merchandise stock on shelves and conduct regular stock counts and cycle counts to maintain inventory accuracy.

The role is based on-site in Bellville, Western Cape. Strong performers can expect clear paths to greater responsibility. A strong emphasis is placed on safety, quality, and doing things right the first time. The workplace values doing things properly over cutting corners. We look forward to receiving applications from candidates who meet the criteria.

• Process sales transactions accurately using the point-of-sale system, handling cash, card, and digital payments with speed and precision.
• Assist customers with product selection by providing knowledgeable advice and recommendations to enhance their shopping experience.
• Train and develop new sales assistants, demonstrating excellent customer service techniques and product knowledge.
• Monitor sales performance and implement initiatives to meet or exceed daily, weekly, and monthly sales targets.
• Merchandise stock on shelves and displays according to planograms and visual standards, ensuring shelves are fully faced and tidy.
• Handle customer returns and exchanges professionally, adhering to company policies while maintaining customer satisfaction.

• A Grade 12 certificate is the minimum requirement; a retail or business-related qualification is advantageous.
• Flexibility to work retail hours including weekends, public holidays, and late trading evenings.
• A minimum of one to three years of retail experience with proven customer service skills in a store environment.
• Excellent communication and interpersonal skills to engage positively with customers and team members.
• For management roles, proven experience in leading a retail team and driving sales to achieve targets.
• A genuine passion for customer service with the ability to handle difficult situations calmly and professionally.