Merchandiser

The purpose of this Merchandiser role is to handle customer returns and exchanges professionally and receive, unpack, and price incoming stock deliveries, checking quantities against.

The position is located in Bloemfontein, Free State. There is genuine scope to shape the role and make it your own. Honesty, reliability, and common sense go a long way in this team. You will join a close-knit team that values reliability and mutual respect. Ready for your next opportunity? Submit your application today.

• Open and close the store following security procedures including cashing up, locking up, and setting alarms.
• Handle customer returns and exchanges professionally, adhering to company policies while maintaining customer satisfaction.
• Maintain the cleanliness and organisation of the store including the sales floor, fitting rooms, stockroom, and staff areas.
• Train and develop new sales assistants, demonstrating excellent customer service techniques and product knowledge.
• Merchandise stock on shelves and displays according to planograms and visual standards, ensuring shelves are fully faced and tidy.

• For management roles, proven experience in leading a retail team and driving sales to achieve targets.
• A Grade 12 certificate is the minimum requirement; a retail or business-related qualification is advantageous.
• A genuine passion for customer service with the ability to handle difficult situations calmly and professionally.
• A minimum of one to three years of retail experience with proven customer service skills in a store environment.
• A professional and well-presented appearance reflecting the brand image of the retail establishment.
• Proficiency in operating point-of-sale systems and basic computer literacy for stock management and reporting.