Store Manager

Reporting to the relevant manager, the Store Manager will monitor sales performance and implement initiatives to meet or exceed daily and merchandise stock on shelves at a consumer goods company in Roodepoort, Gauteng.

You will join a close-knit team that values reliability and mutual respect. Collaboration, fairness, and pride in the work define the day-to-day culture. The business is growing, and capable people grow with it. We would love to see your CV if this role speaks to you.

The role includes weekend, public-holiday, and month-end trading periods typical of retail.

• Process sales transactions accurately using the point-of-sale system, handling cash, card, and digital payments with speed and precision.
• Maintain the cleanliness and organisation of the store including the sales floor, fitting rooms, stockroom, and staff areas.
• Train and develop new sales assistants, demonstrating excellent customer service techniques and product knowledge.
• Open and close the store following security procedures including cashing up, locking up, and setting alarms.
• Assist customers with product selection by providing knowledgeable advice and recommendations to enhance their shopping experience.
• Monitor sales performance and implement initiatives to meet or exceed daily, weekly, and monthly sales targets.
• Receive, unpack, and price incoming stock deliveries, checking quantities against delivery notes and reporting discrepancies.

• Excellent communication and interpersonal skills to engage positively with customers and team members.
• A minimum of one to three years of retail experience with proven customer service skills in a store environment.
• Flexibility to work retail hours including weekends, public holidays, and late trading evenings.
• A genuine passion for customer service with the ability to handle difficult situations calmly and professionally.
• Strong numerical skills and attention to detail, particularly for cashier and stock control positions.