Stores Controller

The Stores Controller will maintain the cleanliness and organisation of, train and develop new sales assistants and conduct regular stock counts and cycle counts to maintain inventory accuracy.

You will be based at the Welkom operation in Free State. The team prides itself on professionalism and consistently meeting commitments. Ongoing training and mentorship are provided to help you reach your potential. The working environment is collaborative, well-resourced, and focused on results. Apply today and let us know why this role is right for you.

The role includes weekend, public-holiday, and month-end trading periods typical of retail.

• Assist customers with product selection by providing knowledgeable advice and recommendations to enhance their shopping experience.
• Handle customer returns and exchanges professionally, adhering to company policies while maintaining customer satisfaction.
• Train and develop new sales assistants, demonstrating excellent customer service techniques and product knowledge.
• Monitor sales performance and implement initiatives to meet or exceed daily, weekly, and monthly sales targets.
• Receive, unpack, and price incoming stock deliveries, checking quantities against delivery notes and reporting discrepancies.
• Maintain the cleanliness and organisation of the store including the sales floor, fitting rooms, stockroom, and staff areas.

• Excellent communication and interpersonal skills to engage positively with customers and team members.
• Flexibility to work retail hours including weekends, public holidays, and late trading evenings.
• A genuine passion for customer service with the ability to handle difficult situations calmly and professionally.
• A Grade 12 certificate is the minimum requirement; a retail or business-related qualification is advantageous.
• Proficiency in operating point-of-sale systems and basic computer literacy for stock management and reporting.
• Strong numerical skills and attention to detail, particularly for cashier and stock control positions.
• A professional and well-presented appearance reflecting the brand image of the retail establishment.