Data Analyst

Hands-on from day one, the Data Analyst will provide first and second level technical support to end users, analyse business and technical requirements and translate them into detailed system and design, develop, test, and deploy software applications for a professional services firm in Polokwane, Limpopo.

Expect a structured environment with clear processes and strong leadership. This is a stable position with long-term prospects for committed candidates. If you tick the boxes below, we want to hear from you.

Software Development & Architecture

• Collaborate with business analysts and stakeholders to translate functional requirements into detailed technical specifications, system architecture designs, logical data models, and comprehensive API contracts before commencing each development sprint.
• Participate actively in code reviews by examining peers' pull requests for logic errors, security vulnerabilities, performance bottlenecks, and adherence to coding standards, providing constructive feedback and suggesting alternative approaches where appropriate.

Collaboration & Agile Delivery

• Document technical architectures, system configurations, operational runbooks, and troubleshooting guides in the team knowledge base, and mentor junior developers through pair programming sessions and lunch-and-learn knowledge-sharing presentations.
• Work closely with product owners, UX designers, and quality assurance engineers throughout the development lifecycle to ensure features meet acceptance criteria, user experience standards, and non-functional performance and security requirements.

System Maintenance & Support

• Implement and maintain comprehensive data backup and disaster recovery solutions by scheduling regular full and incremental backups, testing restore procedures quarterly, and documenting recovery runbooks with step-by-step instructions for all mission-critical systems.
• Manage and monitor network infrastructure including routers, switches, firewalls, wireless access points, and VPN gateways, ensuring secure, stable, and high-performance connectivity across all office locations and for remote workers accessing corporate resources.
• Administer and maintain server infrastructure across Windows and Linux environments including operating system installation, routine patch management, performance monitoring, and proactive capacity planning to ensure high availability of critical business systems.
• Provide second and third-level technical support for complex hardware, software, and network issues escalated from the service desk, diagnosing root causes through systematic troubleshooting and implementing permanent resolutions within agreed service levels.

• Strong communication skills to explain technical concepts to non-technical users and stakeholders clearly and patiently.
• Knowledge of cybersecurity principles and best practices, with certifications such as CompTIA Security+ or CISSP being advantageous.
• Proficiency in relevant programming languages and technologies such as C#, Java, Python, JavaScript, PHP, SQL, or similar.
• Excellent analytical and problem-solving skills to diagnose complex technical issues and identify root causes systematically.
• For cloud and DevOps roles, hands-on experience with AWS or Azure and proficiency in infrastructure as code tools such as Terraform.
• A bachelor's degree or diploma in computer science, information technology, software engineering, or a related field.