Sales Manager

Join the team at a well-established retail group in Alberton, Gauteng in the role of Sales Manager. This is a great fit for a motivated self-starter eager to grow with the business.

The team operates with a hands-on, get-it-done attitude and good camaraderie. There is a strong sense of accountability and pride across the team. You will be supported to take on more as your confidence grows. We would love to see your CV if this role speaks to you.

The role includes weekend, public-holiday, and month-end trading periods typical of retail.

Sales Administration & Reporting

• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.
• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.
• Prepare and submit accurate sales quotations, proposals, and tender response documents within client deadlines, ensuring pricing is approved according to the organisation's delegation of authority and that all submissions meet margin guidelines.
• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.

Client Relationship Management

• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Negotiate pricing, terms, and contract renewals with clients to secure profitable long-term agreements while maintaining positive and collaborative relationships, balancing the organisation's commercial objectives with client satisfaction and retention priorities.

Business Development & Lead Generation

• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.

• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.