Sales Representative

A growing consumer goods company based in Alberton, Gauteng is adding a Sales Representative to its team. This role rewards initiative and a genuine pride in a job done well.

You will pick up new skills on the job and be backed to apply them. The workplace values doing things properly over cutting corners. The team prides itself on professionalism and consistently meeting commitments. We look forward to receiving applications from candidates who meet the criteria.

The role includes weekend, public-holiday, and month-end trading periods typical of retail.

Client Relationship Management

• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.
• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.

Business Development & Lead Generation

• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.

Sales Administration & Reporting

• Prepare and submit accurate sales quotations, proposals, and tender response documents within client deadlines, ensuring pricing is approved according to the organisation's delegation of authority and that all submissions meet margin guidelines.
• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.
• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.
• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.

• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• A valid driver's licence and own reliable transport for field sales roles requiring travel to client locations.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.
• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.