Field Sales Agent

A great opportunity is available for an experienced Field Sales Agent in Bellville, Western Cape.

The team values honesty, hard work, and treating every customer with respect. Communication is open, and everyone pulls in the same direction. The company supports further study and professional development where relevant. Get in touch with your application and start the conversation.

Client Relationship Management

• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.
• Negotiate pricing, terms, and contract renewals with clients to secure profitable long-term agreements while maintaining positive and collaborative relationships, balancing the organisation's commercial objectives with client satisfaction and retention priorities.
• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.

Sales Administration & Reporting

• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.
• Prepare and submit accurate sales quotations, proposals, and tender response documents within client deadlines, ensuring pricing is approved according to the organisation's delegation of authority and that all submissions meet margin guidelines.
• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.

Business Development & Lead Generation

• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.
• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.

• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.