Sales Consultant

To maintain detailed records of all sales activities and provide regular sales forecasts and reports, a retail group in Benoni, Gauteng is seeking a Sales Consultant.

You will be encouraged to broaden your expertise and take on new challenges. You will have the tools, systems, and backing needed to do the job properly. The team looks after its own and expects the same in return. We look forward to receiving applications from candidates who meet the criteria.

A strong customer-service focus and energy on the shop floor are essential.

Client Relationship Management

• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.

Sales Administration & Reporting

• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.
• Prepare and submit accurate sales quotations, proposals, and tender response documents within client deadlines, ensuring pricing is approved according to the organisation's delegation of authority and that all submissions meet margin guidelines.
• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.
• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.

Business Development & Lead Generation

• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.
• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.
• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.

• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.