Field Sales Agent

We are seeking a highly motivated and experienced Field Sales Agent to join our dynamic team.

This position is based in Durban, KwaZulu-Natal. Skills development and on-the-job learning are a genuine part of the role. People here are straightforward, supportive, and proud of what they do. Suitably qualified candidates are invited to submit their applications.

A strong customer-service focus and energy on the shop floor are essential.

Business Development & Lead Generation

• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.
• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.
• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.

Client Relationship Management

• Negotiate pricing, terms, and contract renewals with clients to secure profitable long-term agreements while maintaining positive and collaborative relationships, balancing the organisation's commercial objectives with client satisfaction and retention priorities.
• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.

• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.
• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.