Sales Representative

Without delay, a fast-moving retail business in eMalahleni, Mpumalanga needs a reliable Sales Representative. The role demands accuracy, initiative, and a commitment to high standards.

Training is practical and ongoing rather than a once-off exercise. You will enjoy modern facilities and the equipment needed to do the job well. Get in touch with your application and start the conversation.

A strong customer-service focus and energy on the shop floor are essential.

Business Development & Lead Generation

• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.

Client Relationship Management

• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.
• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.
• Negotiate pricing, terms, and contract renewals with clients to secure profitable long-term agreements while maintaining positive and collaborative relationships, balancing the organisation's commercial objectives with client satisfaction and retention priorities.

• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.