Business Development Manager

Hands-on from day one, the Business Development Manager will achieve or exceed monthly and annual sales targets by managing the sales pipeline, build and maintain strong relationships with existing clients and monitor market trends for a retail group in Ermelo, Mpumalanga.

The working environment is collaborative, well-resourced, and focused on results. Strong performers can expect clear paths to greater responsibility. Hard work is matched by genuine respect for the people who do it. We would love to see your CV if this role speaks to you.

Sales Administration & Reporting

• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.
• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.

Client Relationship Management

• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.

Business Development & Lead Generation

• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.
• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.
• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.

• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.