Business Development Manager

We are on the hunt for a capable Business Development Manager to join a busy team in Klerksdorp, North West.

The workplace values doing things properly over cutting corners. Training is practical and ongoing rather than a once-off exercise. We look forward to receiving applications from candidates who meet the criteria.

Sales Administration & Reporting

• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.
• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.
• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.

Client Relationship Management

• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.
• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.
• Negotiate pricing, terms, and contract renewals with clients to secure profitable long-term agreements while maintaining positive and collaborative relationships, balancing the organisation's commercial objectives with client satisfaction and retention priorities.

• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• A valid driver's licence and own reliable transport for field sales roles requiring travel to client locations.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.