Internal Sales Agent

We are seeking a highly motivated and experienced Internal Sales Agent to join our dynamic team. It is an ideal opportunity for a detail-oriented individual who takes pride in their work.

You will be based at the Mbombela operation in Mpumalanga. You will pick up new skills on the job and be backed to apply them. Open communication and a solutions-focused attitude are highly valued. Take the next step in your career and apply before the closing date.

Sales Administration & Reporting

• Prepare and submit accurate sales quotations, proposals, and tender response documents within client deadlines, ensuring pricing is approved according to the organisation's delegation of authority and that all submissions meet margin guidelines.
• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.
• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.

Client Relationship Management

• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.
• Negotiate pricing, terms, and contract renewals with clients to secure profitable long-term agreements while maintaining positive and collaborative relationships, balancing the organisation's commercial objectives with client satisfaction and retention priorities.

Business Development & Lead Generation

• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.
• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.

• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.