Sales Representative

The purpose of this Sales Representative role is to achieve or exceed monthly and annual sales targets by managing the sales pipeline and monitor market trends.

You will be based at the Mitchells Plain operation in Western Cape. You will enjoy modern facilities and the equipment needed to do the job well. Longer term, there is a clear path for those who show commitment. Qualified candidates are encouraged to get their applications in early.

Business Development & Lead Generation

• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.

Client Relationship Management

• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.
• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.

Sales Administration & Reporting

• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.
• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.
• Prepare and submit accurate sales quotations, proposals, and tender response documents within client deadlines, ensuring pricing is approved according to the organisation's delegation of authority and that all submissions meet margin guidelines.
• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.

• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• A valid driver's licence and own reliable transport for field sales roles requiring travel to client locations.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.