Sales Representative

To prepare accurate sales quotations and conduct compelling product demonstrations and sales presentations, a retail group in Polokwane, Limpopo is seeking a Sales Representative.

Day to day, you will collaborate with colleagues who take real pride in their work. The business promotes from within wherever possible, opening doors over time. If you tick the boxes below, we want to hear from you.

The role includes weekend, public-holiday, and month-end trading periods typical of retail.

Client Relationship Management

• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.
• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Negotiate pricing, terms, and contract renewals with clients to secure profitable long-term agreements while maintaining positive and collaborative relationships, balancing the organisation's commercial objectives with client satisfaction and retention priorities.

Sales Administration & Reporting

• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.
• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.

• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.