Business Development Manager

Our client in KwaZulu-Natal is seeking a Business Development Manager to strengthen their team in Port Shepstone. The successful candidate will play a central role in the day-to-day success of the team.

You will operate within clear systems and have the support of capable colleagues. There is a strong sense of accountability and pride across the team. Skills development and on-the-job learning are a genuine part of the role. If this sounds like the right fit, we would love to hear from you.

Business Development & Lead Generation

• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.
• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.
• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.

Client Relationship Management

• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Negotiate pricing, terms, and contract renewals with clients to secure profitable long-term agreements while maintaining positive and collaborative relationships, balancing the organisation's commercial objectives with client satisfaction and retention priorities.
• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.

• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.