Sales Manager

Ready to take the next step as a Sales Manager? Join a respected retail group in Port Shepstone, KwaZulu-Natal.

The culture rewards accountability, honesty, and a willingness to go the extra mile. Leadership is visible and approachable, and good ideas are always welcome. The company supports further study and professional development where relevant. If you tick the boxes below, we want to hear from you.

A strong customer-service focus and energy on the shop floor are essential.

Business Development & Lead Generation

• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.
• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.
• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.

Sales Administration & Reporting

• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.
• Prepare and submit accurate sales quotations, proposals, and tender response documents within client deadlines, ensuring pricing is approved according to the organisation's delegation of authority and that all submissions meet margin guidelines.
• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.
• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.

• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• A valid driver's licence and own reliable transport for field sales roles requiring travel to client locations.
• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.