Internal Sales Agent

A busy retail group in Pretoria, Gauteng is hiring an Internal Sales Agent to take ownership of key responsibilities.

Collaboration, fairness, and pride in the work define the day-to-day culture. Training is practical and ongoing rather than a once-off exercise. You will be part of an organisation that invests in its people and its tools. We would love to see your CV if this role speaks to you.

Business Development & Lead Generation

• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.
• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.

Sales Administration & Reporting

• Prepare and submit accurate sales quotations, proposals, and tender response documents within client deadlines, ensuring pricing is approved according to the organisation's delegation of authority and that all submissions meet margin guidelines.
• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.

• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.
• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.
• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.