Field Sales Agent

A leading retail group operating in Roodepoort, Gauteng invites applications for the role of Field Sales Agent.

Training is practical and ongoing rather than a once-off exercise. The workplace is professional, friendly, and geared towards high performance. Respect, reliability, and a positive attitude define the workplace. Apply now to be considered for this rewarding opportunity.

A strong customer-service focus and energy on the shop floor are essential.

Client Relationship Management

• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.
• Negotiate pricing, terms, and contract renewals with clients to secure profitable long-term agreements while maintaining positive and collaborative relationships, balancing the organisation's commercial objectives with client satisfaction and retention priorities.
• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.
• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.

Business Development & Lead Generation

• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.
• Conduct compelling face-to-face and virtual sales presentations and live product demonstrations to prospective clients, clearly articulating the value proposition, competitive differentiators, and measurable return on investment relevant to their specific business challenges.

Sales Administration & Reporting

• Collaborate with the finance department on credit applications for new clients, monitor outstanding customer payments, and assist with resolving billing queries proactively to support timely collection of accounts receivable and healthy cash flow.
• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.

• Proficiency in CRM software such as Salesforce, Zoho, or HubSpot for pipeline management and sales reporting.
• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.
• Excellent communication and presentation skills, both verbal and written, to engage with clients at all levels.
• Self-motivation and resilience with the ability to handle rejection and maintain a positive attitude in a target-driven environment.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.