Control Room Operator

Hands-on from day one, the Control Room Operator will perform regular checks of security equipment, write detailed and accurate incident reports describing security events and conduct searches for an established business in Benoni, Gauteng.

Punctuality, dedication, and a willingness to help others are highly regarded here. Communication is open, and everyone pulls in the same direction. Apply today and let us know why this role is right for you.

Normal working hours apply, with occasional flexibility required during busy periods.

• Provide excellent customer service to clients, tenants, and visitors while maintaining a firm and professional security presence.
• Conduct regular patrols of the assigned premises on foot or by vehicle, checking for security breaches, hazards, and suspicious activity.
• Respond promptly to alarm activations, investigate the cause, and take appropriate action including escalation to armed response or law enforcement.
• Assist with emergency procedures including fire evacuations, medical emergencies, and crisis situations according to established protocols.
• Monitor CCTV camera feeds in real time from a control room, identifying and responding to any unusual or suspicious activity.

• Grade 12 certificate is preferred; Grade 10 may be acceptable for certain entry-level positions.
• A clear criminal record is mandatory and subject to regular review as per PSIRA requirements.
• A valid driver's licence is required for armed response and patrol positions.
• Good written and verbal communication skills to write reports and interact professionally with clients and the public.
• A minimum of one to two years of experience in the security industry with a proven track record of reliability.
• For armed response roles, a valid firearm competency certificate and experience in handling firearms safely.
• A valid PSIRA registration at the appropriate grade level for the position being applied for.