CCTV Operator

Reporting to the relevant manager, the CCTV Operator will conduct searches and assist with emergency procedures at a growing business in Cape Town, Western Cape.

There is genuine scope to shape the role and make it your own. People here are straightforward, supportive, and proud of what they do. If this sounds like the right fit, we would love to hear from you.

The role is based on-site and suits someone living within commuting distance.

• Monitor CCTV camera feeds in real time from a control room, identifying and responding to any unusual or suspicious activity.
• Conduct searches of personnel, vehicles, and bags entering or leaving the premises to prevent unauthorised removal of property.
• Write detailed and accurate incident reports describing security events, observations, and actions taken for management review.
• Respond promptly to alarm activations, investigate the cause, and take appropriate action including escalation to armed response or law enforcement.
• Supervise and coordinate a team of security officers, managing shift rosters and ensuring all posts are adequately staffed.
• Conduct regular patrols of the assigned premises on foot or by vehicle, checking for security breaches, hazards, and suspicious activity.
• Perform regular checks of security equipment including alarms, cameras, radios, and access control systems to ensure functionality.

• The ability to remain calm and make sound decisions under pressure in emergency or high-stress situations.
• A clear criminal record is mandatory and subject to regular review as per PSIRA requirements.
• Good written and verbal communication skills to write reports and interact professionally with clients and the public.
• For armed response roles, a valid firearm competency certificate and experience in handling firearms safely.
• A valid driver's licence is required for armed response and patrol positions.
• Physical fitness and the ability to stand for extended periods, conduct foot patrols, and respond quickly to incidents.