Armed Response Officer

We are looking for a friendly, attentive and service-driven Armed Response Officer to support the team in Mthatha, Eastern Cape. This role offers genuine variety and the chance to take ownership from day one.

Communication is open, and everyone pulls in the same direction. The team looks after its own and expects the same in return. Think you are a good fit? Send your CV through and introduce yourself.

The role is based on-site and suits someone living within commuting distance.

• Control access to buildings and sites by verifying identification, issuing visitor passes, and maintaining an accurate access register.
• Respond promptly to alarm activations, investigate the cause, and take appropriate action including escalation to armed response or law enforcement.
• Conduct searches of personnel, vehicles, and bags entering or leaving the premises to prevent unauthorised removal of property.
• Supervise and coordinate a team of security officers, managing shift rosters and ensuring all posts are adequately staffed.
• Provide excellent customer service to clients, tenants, and visitors while maintaining a firm and professional security presence.

• Physical fitness and the ability to stand for extended periods, conduct foot patrols, and respond quickly to incidents.
• The ability to remain calm and make sound decisions under pressure in emergency or high-stress situations.
• Grade 12 certificate is preferred; Grade 10 may be acceptable for certain entry-level positions.
• A valid driver's licence is required for armed response and patrol positions.
• For armed response roles, a valid firearm competency certificate and experience in handling firearms safely.
• Good written and verbal communication skills to write reports and interact professionally with clients and the public.
• A clear criminal record is mandatory and subject to regular review as per PSIRA requirements.