CCTV Operator

The purpose of this CCTV Operator role is to assist with emergency procedures and provide excellent customer service.

The role is based in Paarl, Western Cape. You will join a close-knit team that values reliability and mutual respect. Open communication and a solutions-focused attitude are highly valued. Think you are a good fit? Send your CV through and introduce yourself.

• Provide excellent customer service to clients, tenants, and visitors while maintaining a firm and professional security presence.
• Control access to buildings and sites by verifying identification, issuing visitor passes, and maintaining an accurate access register.
• Respond promptly to alarm activations, investigate the cause, and take appropriate action including escalation to armed response or law enforcement.
• Supervise and coordinate a team of security officers, managing shift rosters and ensuring all posts are adequately staffed.
• Conduct searches of personnel, vehicles, and bags entering or leaving the premises to prevent unauthorised removal of property.
• Assist with emergency procedures including fire evacuations, medical emergencies, and crisis situations according to established protocols.

• A minimum of one to two years of experience in the security industry with a proven track record of reliability.
• For armed response roles, a valid firearm competency certificate and experience in handling firearms safely.
• A clear criminal record is mandatory and subject to regular review as per PSIRA requirements.
• Physical fitness and the ability to stand for extended periods, conduct foot patrols, and respond quickly to incidents.
• Grade 12 certificate is preferred; Grade 10 may be acceptable for certain entry-level positions.
• A valid PSIRA registration at the appropriate grade level for the position being applied for.
• Good written and verbal communication skills to write reports and interact professionally with clients and the public.