Receptionist

The Receptionist will greet all visitors to the office in a friendly and professional manner, answer and direct incoming telephone calls to appropriate departments and sort and distribute incoming mail.

The role is based on-site in Vanderbijlpark, Gauteng. The workplace is professional, friendly, and geared towards high performance. Punctuality, dedication, and a willingness to help others are highly regarded here. Think you are a good fit? Send your CV through and introduce yourself.

Reception & Client Liaison

• Manage a multi-line switchboard by answering incoming calls within three rings, screening and directing calls to appropriate departments, and taking detailed messages when colleagues are unavailable including caller name, company, contact number, and nature of enquiry.
• Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently.
• Serve as the first point of contact for all visitors and callers by greeting them warmly and professionally, determining their needs efficiently, notifying the relevant staff member promptly, and maintaining a presentable and welcoming reception area at all times.
• Receive, sort, and distribute incoming mail, courier parcels, and fax communications daily, and prepare outgoing correspondence including registered post items and courier consignments for dispatch while maintaining an accurate mail register.

Office & Administrative Support

• Coordinate travel arrangements for staff including booking domestic and international flights, accommodation, and car hire, and preparing detailed itineraries with all relevant contact information, meeting schedules, and venue directions.
• Provide comprehensive administrative support to management by scheduling meetings and appointments, preparing agendas and meeting packs, taking accurate minutes, and diligently following up on action items to ensure timely completion and accountability.
• Type, format, proofread, and distribute correspondence including letters, memos, reports, and presentations using Microsoft Office, ensuring professional presentation, correct formatting, and grammatical accuracy in all outgoing documentation and communications.

• The ability to handle confidential information with discretion and maintain the highest standards of integrity and trustworthiness.
• A Grade 12 certificate is essential; a post-matric qualification in office administration or a related field is advantageous.
• Proficiency in the Microsoft Office suite including Word, Excel, Outlook, and PowerPoint with ability to produce well-formatted documents.
• Excellent typing speed and accuracy with the ability to transcribe dictation and produce error-free documents under time pressure.
• A well-presented and professional appearance at all times, as the role involves being the face of the organisation to visitors.
• Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure.