Merchandiser

The Merchandiser will conduct regular stock counts and cycle counts to maintain inventory accuracy, merchandise stock on shelves and process sales transactions accurately using the point-of-sale system.

You will be based at the Boksburg operation in Gauteng. Collaboration, fairness, and pride in the work define the day-to-day culture. Hard work and reliability are noticed and rewarded with real advancement. The workplace is professional, friendly, and geared towards high performance. We would love to see your CV if this role speaks to you.

A strong customer-service focus and energy on the shop floor are essential.

• Receive, unpack, and price incoming stock deliveries, checking quantities against delivery notes and reporting discrepancies.
• Open and close the store following security procedures including cashing up, locking up, and setting alarms.
• Conduct regular stock counts and cycle counts to maintain inventory accuracy and identify shrinkage issues promptly.
• Monitor sales performance and implement initiatives to meet or exceed daily, weekly, and monthly sales targets.
• Process sales transactions accurately using the point-of-sale system, handling cash, card, and digital payments with speed and precision.
• Handle customer returns and exchanges professionally, adhering to company policies while maintaining customer satisfaction.

• A genuine passion for customer service with the ability to handle difficult situations calmly and professionally.
• A minimum of one to three years of retail experience with proven customer service skills in a store environment.
• A Grade 12 certificate is the minimum requirement; a retail or business-related qualification is advantageous.
• Strong numerical skills and attention to detail, particularly for cashier and stock control positions.
• Proficiency in operating point-of-sale systems and basic computer literacy for stock management and reporting.
• A professional and well-presented appearance reflecting the brand image of the retail establishment.
• For management roles, proven experience in leading a retail team and driving sales to achieve targets.