Stores Controller

Hands-on from day one, the Stores Controller will merchandise stock on shelves, open and close the store following security procedures and process sales transactions accurately using the point-of-sale system for a consumer goods company in Port Shepstone, KwaZulu-Natal.

The company supports further study and professional development where relevant. Collaboration, fairness, and pride in the work define the day-to-day culture. If that sounds like you, we would be glad to receive your application.

• Maintain the cleanliness and organisation of the store including the sales floor, fitting rooms, stockroom, and staff areas.
• Merchandise stock on shelves and displays according to planograms and visual standards, ensuring shelves are fully faced and tidy.
• Assist customers with product selection by providing knowledgeable advice and recommendations to enhance their shopping experience.
• Receive, unpack, and price incoming stock deliveries, checking quantities against delivery notes and reporting discrepancies.
• Handle customer returns and exchanges professionally, adhering to company policies while maintaining customer satisfaction.
• Process sales transactions accurately using the point-of-sale system, handling cash, card, and digital payments with speed and precision.
• Conduct regular stock counts and cycle counts to maintain inventory accuracy and identify shrinkage issues promptly.

• Proficiency in operating point-of-sale systems and basic computer literacy for stock management and reporting.
• For management roles, proven experience in leading a retail team and driving sales to achieve targets.
• A Grade 12 certificate is the minimum requirement; a retail or business-related qualification is advantageous.
• Flexibility to work retail hours including weekends, public holidays, and late trading evenings.
• Excellent communication and interpersonal skills to engage positively with customers and team members.