Store Manager

We are seeking a hands-on Store Manager to be based at our Mthatha operation in Eastern Cape.

The setting is busy but well-organised, with a focus on getting the job done properly. You will pick up new skills on the job and be backed to apply them. We would love to see your CV if this role speaks to you.

A strong customer-service focus and energy on the shop floor are essential.

• Assist customers with product selection by providing knowledgeable advice and recommendations to enhance their shopping experience.
• Conduct regular stock counts and cycle counts to maintain inventory accuracy and identify shrinkage issues promptly.
• Maintain the cleanliness and organisation of the store including the sales floor, fitting rooms, stockroom, and staff areas.
• Monitor sales performance and implement initiatives to meet or exceed daily, weekly, and monthly sales targets.
• Receive, unpack, and price incoming stock deliveries, checking quantities against delivery notes and reporting discrepancies.
• Process sales transactions accurately using the point-of-sale system, handling cash, card, and digital payments with speed and precision.
• Open and close the store following security procedures including cashing up, locking up, and setting alarms.

• For management roles, proven experience in leading a retail team and driving sales to achieve targets.
• Flexibility to work retail hours including weekends, public holidays, and late trading evenings.
• Strong numerical skills and attention to detail, particularly for cashier and stock control positions.
• Proficiency in operating point-of-sale systems and basic computer literacy for stock management and reporting.
• A minimum of one to three years of retail experience with proven customer service skills in a store environment.