Merchandiser

A rare opportunity exists for a Merchandiser to join a leading retail business in Kariega, Eastern Cape. The position suits someone who is confident making decisions and owning the result.

You will have the tools, systems, and backing needed to do the job properly. Skills development and on-the-job learning are a genuine part of the role. If you tick the boxes below, we want to hear from you.

• Maintain the cleanliness and organisation of the store including the sales floor, fitting rooms, stockroom, and staff areas.
• Process sales transactions accurately using the point-of-sale system, handling cash, card, and digital payments with speed and precision.
• Train and develop new sales assistants, demonstrating excellent customer service techniques and product knowledge.
• Monitor sales performance and implement initiatives to meet or exceed daily, weekly, and monthly sales targets.
• Open and close the store following security procedures including cashing up, locking up, and setting alarms.
• Conduct regular stock counts and cycle counts to maintain inventory accuracy and identify shrinkage issues promptly.
• Handle customer returns and exchanges professionally, adhering to company policies while maintaining customer satisfaction.

• Proficiency in operating point-of-sale systems and basic computer literacy for stock management and reporting.
• Strong numerical skills and attention to detail, particularly for cashier and stock control positions.
• A minimum of one to three years of retail experience with proven customer service skills in a store environment.
• A genuine passion for customer service with the ability to handle difficult situations calmly and professionally.
• A professional and well-presented appearance reflecting the brand image of the retail establishment.
• Flexibility to work retail hours including weekends, public holidays, and late trading evenings.
• For management roles, proven experience in leading a retail team and driving sales to achieve targets.