Sales Assistant

Hands-on from day one, the Sales Assistant will receive, unpack, and price incoming stock deliveries, checking quantities against, merchandise stock on shelves and maintain the cleanliness and organisation of for a retail business in Mthatha, Eastern Cape.

The workplace values doing things properly over cutting corners. Do well here and the door to greater responsibility opens quickly. If you are the right person for this role, apply without hesitation.

• Conduct regular stock counts and cycle counts to maintain inventory accuracy and identify shrinkage issues promptly.
• Merchandise stock on shelves and displays according to planograms and visual standards, ensuring shelves are fully faced and tidy.
• Train and develop new sales assistants, demonstrating excellent customer service techniques and product knowledge.
• Handle customer returns and exchanges professionally, adhering to company policies while maintaining customer satisfaction.
• Assist customers with product selection by providing knowledgeable advice and recommendations to enhance their shopping experience.
• Maintain the cleanliness and organisation of the store including the sales floor, fitting rooms, stockroom, and staff areas.
• Open and close the store following security procedures including cashing up, locking up, and setting alarms.

• Excellent communication and interpersonal skills to engage positively with customers and team members.
• For management roles, proven experience in leading a retail team and driving sales to achieve targets.
• Flexibility to work retail hours including weekends, public holidays, and late trading evenings.
• A genuine passion for customer service with the ability to handle difficult situations calmly and professionally.
• Strong numerical skills and attention to detail, particularly for cashier and stock control positions.