Merchandiser

Our client in the consumer goods company space is seeking a Merchandiser to join their Queenstown team in Eastern Cape.

Punctuality, dedication, and a willingness to help others are highly regarded here. You will have the tools, systems, and backing needed to do the job properly. The business is growing, and capable people grow with it. We would love to see your CV if this role speaks to you.

• Open and close the store following security procedures including cashing up, locking up, and setting alarms.
• Receive, unpack, and price incoming stock deliveries, checking quantities against delivery notes and reporting discrepancies.
• Handle customer returns and exchanges professionally, adhering to company policies while maintaining customer satisfaction.
• Maintain the cleanliness and organisation of the store including the sales floor, fitting rooms, stockroom, and staff areas.
• Process sales transactions accurately using the point-of-sale system, handling cash, card, and digital payments with speed and precision.

• Flexibility to work retail hours including weekends, public holidays, and late trading evenings.
• A minimum of one to three years of retail experience with proven customer service skills in a store environment.
• For management roles, proven experience in leading a retail team and driving sales to achieve targets.
• A professional and well-presented appearance reflecting the brand image of the retail establishment.
• A Grade 12 certificate is the minimum requirement; a retail or business-related qualification is advantageous.
• A genuine passion for customer service with the ability to handle difficult situations calmly and professionally.