Public Service Officer

Reporting to the relevant manager, the Public Service Officer will register, classify, file, and track all incoming and outgoing correspondence per and assist at a public-sector entity in Ladysmith, KwaZulu-Natal.

Day to day, you will collaborate with colleagues who take real pride in their work. The role comes with opportunities to learn, upskill, and advance over time. Do not miss this chance — send through your application without delay.

• Prepare routine and ad hoc reports, minutes, memoranda, and other documentation to support departmental work.
• Coordinate and facilitate community meetings, workshops, and awareness campaigns, preparing materials and venues.
• Register, classify, file, and track all incoming and outgoing correspondence per the approved file plan and records management policy.
• Provide frontline service to members of the public by responding to enquiries, providing information, and directing individuals appropriately.
• Participate in training and development activities to enhance job-related knowledge and stay current with legislative changes.
• Capture, verify, and update data on departmental information systems accurately and timeously to ensure database integrity.

• Strong organisational skills and ability to manage a varied workload and meet deadlines in a busy office environment.
• Basic computer literacy including proficiency in Microsoft Office applications such as Word, Excel, and Outlook.
• A clear criminal record is essential as the role involves access to sensitive information and interaction with vulnerable persons.
• A minimum of one to two years of experience in an administrative, clerical, or community-facing role in government or non-profit.
• Good written and verbal communication skills with ability to draft correspondence and interact respectfully with the public.
• A valid driver's licence is required for roles involving field work, community visits, or inspections.
• Knowledge of legislation such as the Promotion of Access to Information Act and National Archives Act for records roles.