Bartender

A well-established hospitality establishment based in Mossel Bay, Western Cape is seeking a dedicated Bartender to join its team.

Honesty, reliability, and common sense go a long way in this team. You will operate within clear systems and have the support of capable colleagues. You will be supported to take on more as your confidence grows. Apply today and let us know why this role is right for you.

The role is guest-facing and includes weekend and holiday work during peak tourism seasons.

• Oversee all daily operations including opening and closing procedures, staff deployment, and ensuring readiness for service.
• Manage, train, and motivate front-of-house and kitchen staff to deliver consistently excellent service exceeding guest expectations.
• Handle guest complaints and feedback professionally, taking immediate corrective action and following up for satisfaction.
• Prepare and cook food to the highest standards of taste, presentation, and safety, ensuring all dishes meet quality benchmarks.
• Greet guests warmly upon arrival, escort to tables, present menus, and take food and beverage orders accurately.
• Maintain cleanliness, hygiene, and presentation of all areas including dining areas, kitchens, restrooms, and external spaces.

• For bartender roles, comprehensive knowledge of cocktails, wines, spirits, and the responsible service of alcohol.
• Strong leadership and people management skills to motivate a diverse team and maintain morale during busy service periods.
• A minimum of two to three years of experience in a similar role within a restaurant, hotel, lodge, or events venue.
• Excellent customer service orientation with ability to handle difficult situations and complaints with diplomacy and professionalism.
• A well-groomed and professional appearance reflecting the high standards expected in a premium hospitality environment.
• For chef positions, formal culinary training and experience in a professional kitchen preparing food for high-volume service.