Waitress

Become part of a respected hospitality establishment in Umhlanga, KwaZulu-Natal as their next Waitress.

The workplace is professional, friendly, and geared towards high performance. Everyone is expected to pull their weight, and everyone is valued for it. You will be supported to take on more as your confidence grows. Do not miss this chance — send through your application without delay.

• Prepare and serve a wide range of alcoholic and non-alcoholic beverages according to standard recipes and responsible serving practices.
• Handle guest complaints and feedback professionally, taking immediate corrective action and following up for satisfaction.
• Greet guests warmly upon arrival, escort to tables, present menus, and take food and beverage orders accurately.
• Ensure full compliance with health and safety regulations, food safety standards, fire safety, and liquor licensing.
• Manage, train, and motivate front-of-house and kitchen staff to deliver consistently excellent service exceeding guest expectations.
• Prepare budgets, monitor revenue and costs, and implement measures to maximise profitability while maintaining quality.
• Oversee all daily operations including opening and closing procedures, staff deployment, and ensuring readiness for service.

• For chef positions, formal culinary training and experience in a professional kitchen preparing food for high-volume service.
• A diploma or degree in hospitality management, culinary arts, or equivalent practical experience in the hospitality industry.
• Flexibility to work shifts including evenings, weekends, and public holidays as the hospitality industry demands.
• A minimum of two to three years of experience in a similar role within a restaurant, hotel, lodge, or events venue.
• For bartender roles, comprehensive knowledge of cocktails, wines, spirits, and the responsible service of alcohol.
• A well-groomed and professional appearance reflecting the high standards expected in a premium hospitality environment.
• Knowledge of food safety standards, HACCP principles, and health and safety regulations for the hospitality industry.