IT Manager

Hands-on from day one, the IT Manager will build and maintain CI/CD pipelines to automate building, implement and manage cybersecurity controls and design, develop, test, and deploy software applications for a professional services firm in Randburg, Gauteng.

You will find a workplace that respects your time and your contribution. Good humour and professionalism sit side by side here. Good work does not go unnoticed, and progression follows performance. Ready to apply? Send through your CV and a short introduction.

Software Development & Architecture

• Design, develop, and maintain scalable software applications using modern programming languages and frameworks, writing clean, well-documented, and testable code that adheres to established coding standards, design patterns, and SOLID principles.
• Participate actively in code reviews by examining peers' pull requests for logic errors, security vulnerabilities, performance bottlenecks, and adherence to coding standards, providing constructive feedback and suggesting alternative approaches where appropriate.
• Collaborate with business analysts and stakeholders to translate functional requirements into detailed technical specifications, system architecture designs, logical data models, and comprehensive API contracts before commencing each development sprint.
• Design and implement robust database schemas, stored procedures, indexing strategies, and query optimisation techniques to ensure efficient data retrieval and referential integrity across high-volume transactional and analytical reporting workloads.

System Maintenance & Support

• Implement and maintain comprehensive data backup and disaster recovery solutions by scheduling regular full and incremental backups, testing restore procedures quarterly, and documenting recovery runbooks with step-by-step instructions for all mission-critical systems.
• Provide second and third-level technical support for complex hardware, software, and network issues escalated from the service desk, diagnosing root causes through systematic troubleshooting and implementing permanent resolutions within agreed service levels.
• Administer and maintain server infrastructure across Windows and Linux environments including operating system installation, routine patch management, performance monitoring, and proactive capacity planning to ensure high availability of critical business systems.

Collaboration & Agile Delivery

• Work closely with product owners, UX designers, and quality assurance engineers throughout the development lifecycle to ensure features meet acceptance criteria, user experience standards, and non-functional performance and security requirements.
• Actively participate in all agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives, contributing ideas and feedback to drive continuous improvement of team velocity and delivery predictability.

• Strong understanding of IT service management frameworks such as ITIL and experience with helpdesk and ticketing systems.
• For cloud and DevOps roles, hands-on experience with AWS or Azure and proficiency in infrastructure as code tools such as Terraform.
• Knowledge of cybersecurity principles and best practices, with certifications such as CompTIA Security+ or CISSP being advantageous.
• Proficiency in relevant programming languages and technologies such as C#, Java, Python, JavaScript, PHP, SQL, or similar.
• Strong communication skills to explain technical concepts to non-technical users and stakeholders clearly and patiently.
• A bachelor's degree or diploma in computer science, information technology, software engineering, or a related field.