Lodge Manager

We are looking for an experienced Lodge Manager to join our team in George, Western Cape. A positive attitude and a willingness to learn will take you far in this role.

There is genuine scope to shape the role and make it your own. You will find a workplace that respects your time and your contribution. A strong emphasis is placed on safety, quality, and doing things right the first time. Send your CV through today and take the first step towards this opportunity.

• Advise clients on travel options including destinations, accommodation, transport, and activities based on their preferences and budget.
• Conduct game drives and nature walks, interpreting wildlife behaviour, ecology, and conservation issues for guests.
• Coordinate event logistics including venue setup, catering, entertainment, and audio-visual requirements to meet client specifications.
• Promote and sell additional services and products to enhance the guest experience and increase revenue.
• Manage reservations for accommodation, tours, and activities, optimising occupancy and revenue through yield management.
• Monitor and maintain equipment and vehicles used for tours and activities, ensuring they are clean, serviced, and roadworthy.
• Process travel bookings including flights, hotels, car hire, and tours using booking systems and supplier websites.

• Strong knowledge of South African geography, tourist attractions, and the local tourism product.
• Excellent communication and presentation skills in English; proficiency in additional languages is highly advantageous.
• Flexibility to work irregular hours including weekends, public holidays, and evenings as tourism is a 24/7 industry.
• A minimum of one to three years of experience in the tourism, hospitality, or travel industry.
• Outstanding customer service orientation with the ability to create memorable experiences for diverse international guests.
• A diploma or degree in tourism management, hospitality, or a related field from a recognised institution.