Events Coordinator

The Events Coordinator will handle guest complaints and service recovery professionally, coordinate event logistics and prepare detailed travel itineraries.

This position is based in Knysna, Western Cape. The setting is busy but well-organised, with a focus on getting the job done properly. Longer term, there is a clear path for those who show commitment. Punctuality, dedication, and a willingness to help others are highly regarded here. Do not miss this chance — send through your application without delay.

The role is guest-facing and includes weekend and holiday work during peak tourism seasons.

• Process travel bookings including flights, hotels, car hire, and tours using booking systems and supplier websites.
• Lead guided tours and activities, providing engaging and informative commentary about local history, culture, and natural attractions.
• Advise clients on travel options including destinations, accommodation, transport, and activities based on their preferences and budget.
• Conduct game drives and nature walks, interpreting wildlife behaviour, ecology, and conservation issues for guests.
• Manage reservations for accommodation, tours, and activities, optimising occupancy and revenue through yield management.
• Prepare detailed travel itineraries, invoices, travel vouchers, and pre-departure information packs for clients.
• Coordinate event logistics including venue setup, catering, entertainment, and audio-visual requirements to meet client specifications.

• For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification.
• A diploma or degree in tourism management, hospitality, or a related field from a recognised institution.
• A valid driver's licence with a professional driving permit is required for most tour guiding positions.
• Outstanding customer service orientation with the ability to create memorable experiences for diverse international guests.
• Proficiency in travel booking systems and Microsoft Office applications for reservations and administrative tasks.