Game Ranger

We are looking for a reliable, detail-oriented Game Ranger to join our operations team in Knysna. This vacancy suits a dependable individual who values quality and consistency.

You will pick up new skills on the job and be backed to apply them. The setting is busy but well-organised, with a focus on getting the job done properly. There is a strong sense of accountability and pride across the team. Think you are a good fit? Send your CV through and introduce yourself.

• Lead guided tours and activities, providing engaging and informative commentary about local history, culture, and natural attractions.
• Handle guest complaints and service recovery professionally, resolving issues promptly to maintain guest satisfaction.
• Coordinate event logistics including venue setup, catering, entertainment, and audio-visual requirements to meet client specifications.
• Conduct game drives and nature walks, interpreting wildlife behaviour, ecology, and conservation issues for guests.
• Monitor and maintain equipment and vehicles used for tours and activities, ensuring they are clean, serviced, and roadworthy.
• Promote and sell additional services and products to enhance the guest experience and increase revenue.
• Process travel bookings including flights, hotels, car hire, and tours using booking systems and supplier websites.

• A minimum of one to three years of experience in the tourism, hospitality, or travel industry.
• Strong knowledge of South African geography, tourist attractions, and the local tourism product.
• Excellent communication and presentation skills in English; proficiency in additional languages is highly advantageous.
• A diploma or degree in tourism management, hospitality, or a related field from a recognised institution.
• For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification.
• Flexibility to work irregular hours including weekends, public holidays, and evenings as tourism is a 24/7 industry.