Executive Housekeeper

The Executive Housekeeper will manage inventory and stock control, maintain cleanliness and prepare and serve a wide range of alcoholic and non-alcoholic beverages.

This is an on-site role in Mbombela, Mpumalanga. The workplace values doing things properly over cutting corners. The team prides itself on professionalism and consistently meeting commitments. We would love to see your CV if this role speaks to you.

• Manage inventory and stock control for food, beverages, and consumables, conducting regular stock takes and placing orders.
• Maintain cleanliness, hygiene, and presentation of all areas including dining areas, kitchens, restrooms, and external spaces.
• Handle guest complaints and feedback professionally, taking immediate corrective action and following up for satisfaction.
• Oversee all daily operations including opening and closing procedures, staff deployment, and ensuring readiness for service.
• Prepare and cook food to the highest standards of taste, presentation, and safety, ensuring all dishes meet quality benchmarks.
• Manage, train, and motivate front-of-house and kitchen staff to deliver consistently excellent service exceeding guest expectations.
• Ensure full compliance with health and safety regulations, food safety standards, fire safety, and liquor licensing.

• Strong leadership and people management skills to motivate a diverse team and maintain morale during busy service periods.
• For chef positions, formal culinary training and experience in a professional kitchen preparing food for high-volume service.
• A minimum of two to three years of experience in a similar role within a restaurant, hotel, lodge, or events venue.
• Flexibility to work shifts including evenings, weekends, and public holidays as the hospitality industry demands.
• Excellent customer service orientation with ability to handle difficult situations and complaints with diplomacy and professionalism.
• A well-groomed and professional appearance reflecting the high standards expected in a premium hospitality environment.
• A diploma or degree in hospitality management, culinary arts, or equivalent practical experience in the hospitality industry.